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Policies, Processes, and Procedures

Overview

Residents of University Housing Services are expected to review and follow the policies, processes, and procedures outlined in their Student Housing License Agreement.

UHS embraces the diversity of its students, fostering a community grounded in the Principles of Community that define our shared values and shape our interactions. These principles—mutual respect, personal growth, belonging, and integrity—serve as the foundation for an inclusive and supportive living environment where all individuals are valued and empowered to thrive. UHS aligns with the policies and practices of both California State University (CSU) and Cal Poly Pomona to ensure equitable access to housing and campus life.

Student Housing License Agreement

All UHS residents must agree to and sign the Student Housing License Agreement, which outlines the specific dates of occupancy, terms and conditions, policies, and community expectations. This agreement also details billing, cancellations, room changes, and conduct expectations.

For more information, please refer to the Student Housing License Agreement or contact University Housing Services for clarification.

2024-2025 Student Housing License Agreement (PDF)
2025-2026 Student Housing License Agreement (PDF)

FERPA

The Family Educational Rights and Privacy Act of 1974, sets forth requirements regarding the privacy of student records. FERPA governs the limited release of these records (known as education records) maintained by an educational institution and access to these records. For more information on FERPA regulations please visit the following website Family Educational Rights and Privacy Act Regulations (FERPA).

To learn how to process a FERPA authorization visit the Registra's Office Please The Family Educational Rights and Privacy Act (FERPA) Overview page for more information on how to process a FERPA authorization.

Resident Handbooks

We provide residents of University Housing Services with their community handbook. Within the handbook, you can review important information about your space, housing procedures, campus resources, and more.

Safety and Security Overview

Safety and Security is a top priority for our residents living with University Housing Services. To learn more about campus resources and other security measures, view our Safety and Security page for more information.

Conduct Process Overview

As residents of University Housing Services, we have a conduct process in place for residents who do not abide by policies set forth by the License Agreement and UHS. To learn more about our License Agreement view our Student Conduct Process page for more information.

Posting Policy

Students who live on-campus with University Housing Services must abide State Fire Code guidelines, University policies, University Housing Services mission to provide a safe and welcoming community that respects all lifestyles and cultures, Residential privacy and safety, and the aesthetics of the Residence Halls and Suites. To learn more about the above policies, view our Posting Policy page for more information.

CSU Executive Order 1097

All students in the CSU system most abide by the Systemwide Policy Prohibiting Discrimination, Harassment and Retaliation Against Students and Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students. To learn more about this systemwide policy, view the CSU Executive Order 1097 (PDF).

Title IX

The Office of Equity and Compliance (OEC) oversees the University's compliance with Federal and State laws and regulations and CSU System policies. Please review the information below to learn more about resources and filing a report. 

Questions?

If you have more questions, please don't hesitate to contact University Housing Services (UHS) at (909) 869-3307 or e-mail us at housing@cpp.edu.

 

University Housing Services

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