Computer and Mobile Device Services

IMPORTANT: As of August 2023, the Campus Computer Refresh Program is no longer centrally funded by the campus.  Therefore, departments will be charged back for the full cost of the computing equipment purchases submitted through the Campus Computer Purchase Portal.  Departments may purchase campus computing equipment for both new staff members and existing staff members via the Campus Computer Purchase Portal.

The IT&IP division coordinates the purchasing, allocation, and provisioning of computing equipment for all new full-time, permanent, state-side staff members via the campus centralized computer purchase and replacement program. Departments are strongly encouraged to purchase a new computer for new full-time, permanent employees via the Campus Computer Purchase Portal as soon as possible to ensure IT&IP has the time necessary to procure and prepare the equipment before the employee's first work day.  

Submit a New Computer Order for the New Employee

• A new employee will receive a laptop as ordered by the department
• A new monitor is strongly recommended and should be considered for purchase for the new employee
• A docking station should be purchased for the new employee (if an existing docking station is not available)
• A new employee's computer should be replaced every 4 years (as university funding and scheduling permits)
• A custom laptop request will require a review and approval by IT&IP and will take longer to purchase

Please refer to the campus computer refresh program or contact itcampusrefresh@groups.cpp.edu for more information.  Student purchasing options and other technology resources are also available. 

Schedule an Appointment: Please remember to schedule an "On-Site Computer Setup" appointment for the delivery of the new laptop at https://www.cpp.edu/it/appointments.shtml. Please book the appointment AFTER the start date is confirmed by HR. IT also requires at least 2 days in advance before the appointment can be scheduled.

IMPORTANT: As of August 2023, the Campus Computer Refresh Program is no longer centrally funded by the campus.  Therefore, until a centralized funding model can be reestablished, departments will be charged back for the full cost of the computing equipment for a new staff member as well as for all existing staff device replacements. 

As university funding permits, all new full-time permanent state-side staff members requiring an assigned computer are eligible to receive a new Dell laptop every 4 years as coordinated by the campus centralized computer purchase and replacement program.  IT&IP coordinates the computer replacement schedule with each division and confirms eligibility of each staff members with divisional staff computer refresh liaisons. 

Please refer to the campus computer refresh program or contact itcampusrefresh@groups.cpp.edu for more information.

The Faculty Laptop Refresh Program provides laptops for all new and current full-time tenured and tenure-track faculty members. Laptops are provided to new faculty upon joining the University and are refreshed every four years (pending campus resources).  In cooperation with Faculty Affairs, IT&IP maintains and facilitates the Faculty Laptop Program each year. 

Please refer to the Faculty Laptop Refresh Program website or contact itfacultylaptops@groups.cpp.edu for more information.

There are no centralized campus programs that fund computing equipment purchases for part-time staff members, temporary workers, or student assistants.  The department, division, or college is responsible for purchasing the computing equipment necessary for such employees.  Please use the website below to submit a computer purchase request.

If a desktop or all-in-one computer is needed for a shared or front-desk area, please use the "Custom Order" option within the following submission website.  If the computer equipment purchased will be used by multiple workers, please include this information when submitting your request.  

Submit a Request to Purchase Computing Equipment

NOTE: If the department has already purchased a computer for a new part-time or temporary employee, please contact IT to schedule a reprovisioning of the existing computer for the new employee.  Please note that any existing computer older than 4 years of age allocated for part-time or temporary employees will likely need to be replaced with a new computer purchase.

If a part-time or temporary staff member is hired to fill a position to cover for another employee's leave (i.e. sickness, maternity, paternity, etc), please contact IT for consultation.  A loaner device may be more appropriate for this shorter-term, irregular need.  

Primary laptops are provided to eligible faculty members through the Faculty Laptop Refresh Program.  Primary laptops are provided to eligible staff members through the Campus Staff Laptop Refresh Program. 

Beginning July 2021, the campus began enforcing a ONE COMPUTER PER PERSON computer implementation.  Aside from faculty research and other special considerations, most employees will only have one computer assigned for work purposes.  The ONE COMPUTER PER PERSON approach provides employees a consistent working environment and reduces campus expenses.

As noted, there may be an instance where a secondary computer, extra device, or laptop may be needed for externally-funded grants or approved research.  All secondary or extra computers funded by external grants or the department, require purchasing justification and require IT&IP approval.  

Submit a Request to Purchase an Additional Computer

Please refer to the employee Device Loaner Program if you have any questions about requesting short-term devices.  Student lending laptops and other technology resources are also available.  

Grant Funded Computer Purchasing Process Summary:

1. Submit a Request to Purchase an Additional Computer selecting "Is this order for an externally-funded grant?: Yes"
2. Campus IT will provide a quote based on the requested computing equipment specifications (with standard campus IT review & approval)
3. Once the quote is approved by the requester, Campus IT will email the Bronco Bookstore with the quote and IT ticket information
4. The Bronco Bookstore will create a new quote (same specs, adjusted pricing)
5. The Bronco Bookstore will confirm the purchase approval from the requester (including Campus IT) and place the grant-funded computer order
6. Once the equipment arrives on campus, the Bronco Bookstore will contact Foundation Accounting to process the gifting of the device(s) to the State/CPP
   • Please contact the Bronco Bookstore or Foundation Accounting if there are any gifting questions
   • By gifting the equipment to the State/CPP at the start of the grant (instead of the end), the equipment can be supported and licensed by Campus IT
7. The Bronco Bookstore will deliver the equipment to the Campus Mailroom and notify the requester and Campus IT of arrival
8. The Campus Mailroom will tag the equipment with campus asset management processes and notify Campus IT the equipment is ready for pick up
9. Campus IT will pick up the equipment from the Campus Mailroom and schedule final delivery and setup with the requester

Standard campus Dell monitors, custom monitors, laptop docking stations, and power adapters may be purchased by submitting a request using the form below.

Submit a Request to Purchase a Monitor, Docking Station or Power Adapter.

Additional information about campus computer standards.

Please submit all Apple iPad orders for state-related purposes through the request form below.  IT&IP will route the iPad purchase request through Procurement and to the Bronco Bookstore.  Requesting the purchase of an iPad through IT&IP's form below ensures the campus is able to correctly purchase, track, assign, inventory and provision the device upon delivery.

IMPORTANT: Due to the university’s administrative processing end-of-fiscal-year deadlines, all computing device purchasing requests submitted after April 20 each year will be deferred until the following fiscal year, beginning on July 1.

Submit a Request to Purchase an Apple iPad

IT&IP provides computing loaner devices for faculty and staff members to support various short-term computer needs.  Examples of short-term loaner needs include reserving a laptop for a special event, borrowing a laptop while a primary computer is under repair, and requesting a laptop for an emergency hire.

• Device Loaner Program information
• Submit a Request for a Device Loaner

Student loaner devices are available through the Library's Tech Lending Program.

Part-time employees, temporary employees, and multi-user computing stations may be needed at times by departments.  Although purchasing a new computer for a new part-time/temporary employee or shared working space is available here, IT&IP maintains a limited quantity of spare computers that may be requested below as a long-term spare computer.  Please select "long-term" or "spare" computer from the Device Loaner Request form and provide justification with the submission.

• Device Loaner Program information
• Submit a Request for a Device Loaner

Student loaner devices are available through the Library's Tech Lending Program.

IT&IP recommends the following common IT accessories and peripherals for general office use.

• PRINTERS: recommended models are listed here and may be purchased from the CSUBUY Marketplace website
• HEADSETS: pre-approved headset models are listed here and may be purchased from the CSUBUY Marketplace website
• Miscellaneous computer accessories such as custom keyboards, mice, external devices, and speakers can be purchased through the CSUBUY Marketplace website