Computer and Mobile Device Services

Please submit your IT Device Purchase Review request through the Campus IT Device Purchase Review Portal.  The IT&IP division coordinates the review request, approval, and provisioning of computing equipment for all state-side faculty and staff members.  Please submit an IT Device Purchase Review request for all supported hardware computer purchases for new employees, current employees, faculty, and research/grant needs.

Computer Purchase Process

IMPORTANT: Be sure to include the RITM ticket number created from the IT Device Purchase Device when submitting your requisition to Procurement within the Procurement Purchase Request "Comments" section.  The RITM number included with your Procurement purchase submission will allow IT&IP to ensure your requisition is correctly tied to the equipment once delivered to the campus.  

New Employee Computing Device Purchasing

Departments are strongly encouraged to purchase computers for new employees as soon as possible to ensure IT&IP and Procurement have the time necessary to procure and prepare the equipment before the employee's first work day.  Please contact IT&IP at itcampusrefresh@groups.cpp.edu if there are concerns about the computer not arriving on time.   

• A new employee should receive a laptop as ordered by the department on the first day of work
• A new monitor is strongly recommended and should be considered for purchase for the new employee
• A docking station should be purchased for the new employee (if an existing docking station is not available)
• A new employee's computer should be replaced every 4 years (as university funding and scheduling permits)

Please contact itcampusrefresh@groups.cpp.edu for more information.  Student purchasing options and other technology resources are also available. 

Campus supported hardware monitors, laptop docking stations, and power adapters do NOT require an IT Device Purchase Review and may be ordered directly through Procurement, CSUBUY, CDWG, or other campus-approved vendors.   Please note, however, that all technology purchases still require an ATI/ITR request.  IT&IP strongly recommends purchasing the campus supported hardware models as listed below.  You may click on the ATI/ITR model URL links below to download the ATI/ITR document you need for purchasing.  Non-supported hardware accessories will not be supported by IT&IP (best-effort support only).

PURCHASE OPTION: The following supported hardware accessory models have been bundled into a list for easy purchasing via the CDWG punchout within CSUBUY.  After authenticating to CSUBUY and selecting the CDWG punchout link, you will locate the campus supported hardware accessories for purchase within the left menu entitled "CPP Monitors", "CPP Accessories", "CPP Printers", and similar.

Once you receive your equipment, please schedule an appointment with IT&IP to set up the device.

Campus Standard Accessories

Additional information about campus supported hardware options.

The Faculty Laptop Refresh Program facilitates the selection and coordination of laptops for all new tenure-track and current full-time tenured faculty members. Laptops are provided to new faculty upon joining the University and are refreshed every four years (pending campus resources).  In cooperation with CAFE and Academic Affairs, IT&IP maintains and facilitates the Faculty Laptop Program each year. 

Please refer to the Faculty Laptop Refresh Program website or contact itfacultylaptops@groups.cpp.edu for more information.

Primary laptops should be purchased and provided to all eligible faculty and staff members.  Beginning in 2021, the campus began enforcing a ONE COMPUTER PER PERSON computer implementation.  Aside from faculty research and other special considerations, most employees will only have one computer assigned for work purposes.  The ONE COMPUTER PER PERSON approach provides employees with a consistent working environment and reduces campus expenses.

As noted, there may be an instance where a secondary computer, extra device, or laptop may be needed for externally funded grants or approved research.  All secondary or extra computers funded by external grants or the department require purchasing justification and IT&IP approval.  

Submit a Request to Purchase an Additional Computer through the IT Device Purchase Review Portal

Please refer to the Employee Device Loaner Program if you have any questions about requesting short-term devices.  Student lending laptops and other technology resources are also available.  

External Grant Funded Computer Purchasing Process Summary:

1. Submit an IT Device Purchase Review Request and select the "external grant" option
   • NOTE: Internal grants will follow the normal campus purchasing process.
2. Campus IT will provide a quote based on the requested computing equipment specifications (with standard campus IT review & approval)
3. Once the quote is approved by the requester, Campus IT will email the Bronco Bookstore with the quote and IT ticket information
4. The Bronco Bookstore will create a new quote (same specs, adjusted pricing)
5. The Bronco Bookstore will confirm the purchase approval from the requester (including Campus IT) and place the grant-funded computer order
6. Once the equipment arrives on campus, the Bronco Bookstore will contact Foundation Accounting to process the gifting of the device(s) to the State/CPP
   • Please contact the Bronco Bookstore or Foundation Accounting if there are any gifting questions
   • By gifting the equipment to the State/CPP at the start of the grant (instead of the end), the equipment can be supported and licensed by Campus IT
7. The Bronco Bookstore will deliver the equipment to the Campus Mailroom and notify the requester and Campus IT of arrival
8. The Campus Mailroom will tag the equipment with campus asset management processes and notify Campus IT the equipment is ready for pick up
9. Campus IT will pick up the equipment from the Campus Mailroom and schedule final delivery and setup with the requester

IT&IP provides computing loaner devices for faculty and staff members to support various short-term computer needs.  Examples of short-term loaner needs include reserving a laptop for a special event, borrowing a laptop while a primary computer is under repair, and requesting a laptop for an emergency hire.

• Device Loaner Program information
• Submit a Request for a Device Loaner

Student loaner devices are available through the Library's Tech Lending Program.

IT&IP recommends the following common IT accessories and peripherals for general office use.

• PRINTERS: recommended models are listed here and may be purchased from the CSUBUY Marketplace website
• HEADSETS: pre-approved headset models are listed here and may be purchased from the CSUBUY Marketplace website
• Miscellaneous computer accessories such as custom keyboards, mice, external devices, and speakers can be purchased through the CSUBUY Marketplace website