IT Continuity

• Student Laptop Program - If you are considering purchasing a laptop visit the Bronco Bookstore (discounts on select laptops and payment plans are available)
• Student Laptop/Hotspot Request - If you are in need of a laptop or Wi-Fi hotspot, please contact the Library for assistance
• Canvas - Class content sharing tool (link opens in new window)
• Zoom - Video meeting tool (log-in with your Bronco Username and Password)
  • How to join a meeting as a guest
  • How to join a meeting from your Zoom account
  • How to share your screen during a meeting
• Microsoft Office 365 – Online access to Word, Excel, PowerPoint, OneDrive and more 
  • Office 365 Tutorials
  • OneDrive Tutorials
• Other CPP IT Services - Links to download or purchase software, LinkedIn Learning videos, and more
• Virtual Private Network (VPN) - Students may need to use a VPN to access certain information technology resources when away from campus
• Student Success Central
  • Academic & Student Services Support
  • Zoom & Online Learning Resources

Several internet service providers have pledged to offer students low-cost or free internet service to those who qualify. See below for potential options:

• Internet Essentials - The website includes the option to video chat with customer service agents in American Sign Language. There are two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
• FCC Affordable Connectivity Program - The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

• Review how to use online tools like Office 365, Zoom, Blackboard, Canvas, MyCPP, etc.
• Have electronic copies of text material readily available
• Add instructional materials to the Learning Management System
• Review the Center for the Advancement of Faculty Excellence (CAFE) Best Practices in Teaching
• Review your emergency contact information, phone numbers, and email. Faculty can update this information in the Employee Center under Personal Info in MyCPP
• If you have two-step authentication using DUO make sure you have your token or app configured on your mobile device. If your token is lost or broken please contact the IT Service Desk.
• Consider storing documents in the cloud using OneDrive
• Virtual Private Network (VPN) - Faculty may need to use a VPN to access certain information technology resources when away from campus

• Review how to use online tools like Office 365, Zoom, Blackboard, Canvas, MyCPP, etc.
• Ensure tools to work off campus (Laptops, cell phones, Internet connectivity, etc.) are ready for use. This applies to employees who have been issued devices/reimbursement for personal devices by their HEERA Manager in line with the Mobile Communication Device Policy
• Review your emergency contact information, phone numbers, and email. Staff can update this information in the Employee Center under Personal Info in MyCPP
• If you have two-step authentication using DUO make sure you have your token or app configured on your mobile device. If your token is lost or broken please contact the IT Service Desk.
• Consider storing documents in the cloud using OneDrive
• Virtual Private Network (VPN) - Staff may need to use a VPN to access certain information technology resources when away from campus
• Microsoft Teams can be used to enhance collaboration with your colleagues. Teams can help you hold virtual meetings, share documents, participate in conversations (via instant messaging), and much more.