Resident Advisor

Resident Advisor General Responsibilities

The primary responsibility of the Resident Advisor for the academic year is to build community by providing safety and security while in each of the residential halls and suites. Community building is accomplished by connecting with residents and enforcing community standards established by University Housing Services and by the residents of a building.

A. Community Development

• Establish rapport with all community residents using a justice, equity, diversity, inclusion, and belonging lens.
• Build relationships with assigned students via individual and small group interactions
• Implement the Residential Curriculum in the assigned community
• Facilitate creation of Community Standards & Roommate/Suitemate Agreements
• Mediate and manage conflict between members of the community
• Advise residents regarding academic & interpersonal concerns by referring residents to appropriate on/off campus resources as trained

B. Safety & Policy Monitoring

• Serve “On Call” throughout the semester, this includes weekdays, weekends, and holidays. Perform maintenance/security checks of assign residential area & report concerns as trained
• Typically 1 day per week and 2-4 weekends per semester
• Holidays include but are not limited to campus closure days, November, Winter, & Spring Breaks
• Provide emergency response and on-call support throughout the academic year
• Uphold and enforce University and UHS policies and procedures and document any violations
• Maintain privacy, when appropriate, in assisting with residents
• Maintain the facilities by placing work orders and performing appropriate follow-up
• Serve as a role model for standards of community living and academics
• Provide low-level mental health support and response for residents by reporting and referring to the appropriate campus resource

C. Administrative Responsibilities

• Attend and participate in weekly meetings (team meeting, one-on-one, committee meetings, etc.)
• Participate in move-in/out processes at the beginning & end of each semester
• Report regularly, informally and in writing to the Area Coordinator (AC) on community issues and concerns
• Perform maintenance and security checks of wing/hall/suites and report any problems
• Complete other administrative tasks as assigned

D. Staff Training and Departmental Initiatives (Attendance at all events is mandatory)

• Participate fully in all training sessions
• Actively participate and assist with Welcome Week activities in Fall 2025.
• Spring Welcome
• Fall Student Leader Training (2 weeks in August 2025)
• Winter Student Leader Training (1 week in January 2026)
• In-Services (as assigned each semester)

E. Perform and participate in other duties as assigned by the department.

• Have (at the time of application) and maintain a minimum cumulative GPA of 2.3 
• Must be in good judicial standing with University Housing Services and Cal Poly Pomona
• Must have completed at least one semester at Cal Poly Pomona by the end of Fall 2024
• Must be enrolled as a full-time student at Cal Poly Pomona for the 2025-2026 Academic year 

Resident Advisor receive in-kind support as follows for the 2025-2026 Academic Year.

• Room in a designated Single and Board plan
• 2025-2026 Academic Year Meal Plan