CAPS is located in Building 66 (Bronco Bookstore Building) Room 116.  Visit our Contacting CAPS & Location page to learn more about our location.

Counseling and Psychological Services is often confused with academic counseling.  If you are seeking academic assistance visit the Bronco Advising Center for anything dealing with advising or academic resources.

CAPS services include individual therapy, groups, outreach events, and workshops.  Learn more about each of these in Our Services page.

Although family and friends can be a source of support, their relationships with you can make it difficult for them to provide unbiased feedback.  When personal issues interfere with your ability to concentrate and succeed in college, professional counseling can offer an unbiased perspective, support, guidance, and access to resources as you develop new skills, explore options, and solve problems.

To be eligible, CalPolyPomona students must be enrolled during the semester they receive counseling services.  All counseling services are offered at no additional charge to enrolled CalPolyPomona students as services are funded by the mandatory student health fee already paid through your tuition.  Meanwhile you are enrolled, any Student Health & Wellbeing campus resources are offered at no additional charge.

Seeking counseling is a private and confidential process.  Information disclosed in counseling may not be revealed to anyone outside of CAPS without a client's written permission, unless there is an immediate safety issue.

Standards such as HIPAA compliance continue to guide best practices even in remote working conditions.  Therapists will also consider the implications of Executive Orders impacting laws and procedures for clinical practice in the State of California (e.g., EO N-43-20) that impact consent, confidentiality, and best practices guidelines under “good faith” provisions.

You may begin the process by Scheduling an Appointment for a screening.  The screening will determine your individual needs and treatment plan.  To schedule an appointment contact us at (909) 869-3220 or stop by our office during our normal business hours (Monday thru Friday. 8:00 a.m. thru 5:00 p.m.).

Short-term individual therapy is defined as approximately 6 - 8 sessions per academic year and is most effective with students who are motivated, are open to suggestions and willing to work on them, and are able to self-reflect.  Many students may meet their treatment goals in under six sessions while others may need a few more.  The number of sessions is determined by the clinician/therapist and the current treatment plan.

CAPS only provides support letters for withdrawal or retroactive withdrawal to past/current clients who have been actively involved in treatment or services. We are not able to provide support letters to students who have never been clients at CAPS.  Please visit the Care Center for assistance in obtaining withdrawal or support letters.

Even though some students are nervous at first about joining a workshop or group, many discover that it is the best approach for their particular concerns.  Workshops are designed to provide innovative, strengths-based, practical interventions to help you learn tools and coping strategies to deal with your thoughts, feelings, and life circumstances.  Workshops may also help you reflect more on what you want to get out of therapy.

Group counseling is a form of counseling in which a small number of people meet together under the guidance of professionally trained therapists to experience growth and change in one’s life.  In groups, one can share common problems, safely interact with others, learn about oneself, and help others learn about themselves.  Each semester a new list of workshops or groups is available at CAPS.

The CAPS staff are a culturally diverse group of highly qualified mental health professionals including licensed doctoral-level psychologists and licensed marriage and family therapists.  Our therapists are also fluent in Spanish and Vietnamese. 

To get more information about having one of our professional staff come speak at your organization, please visit our Outreach page.  Please contact caps@cpp.edu and we will do our best to accommodate you and your event.  We encourage students, staff, and faculty to let us know what topics they would like to explore.  Please submit requests at least 3 weeks in advance to ensure a timely fulfillment of your request.

Our general services are available during normal business hours, Monday thru Friday, 8:00 a.m. thru 5:00 p.m.  After-hours crisis support is available after normal business hours, 5:00 p.m. thru 8:00 a.m., and all day Saturday and Sunday.  You can access our after-hours crisis support by dialing (909) 869-3220, and pressing Option 2 when prompted.  Be advised that after-hours crisis support should not be used for appointments or for general services inquiries.

If you believe your student is in immediate danger, or if you require immediate assistance for your student, please contact the University Police Department by dialing (909) 869-3070. 

The Care Center is the first place to send students who are in distress or are of concern.  Case managers will connect students to resources they need to succeed, support them through crises, provide advocacy, and offer basic needs services.  Please refer back to the CAPS main page, scroll down, click on the Refer a Student link provided, and fill out the form with as much information as possible.

The Refer a Student of Concern process may take some weeks to complete in order to determine the best course of action to take.  Meanwhile, visit our Crisis Assistance page designed for student assistance from faculty, staff, or families.