Information Technology & Institutional Planning

IT&IP News and Service Notices for July 11

Service Notices

The Division of Information Technology and Institutional Planning (IT&IP) will perform the following maintenance and upgrades over the next seven days outside our planned maintenance windows.

BroncoDirect and PeopleSoft Maintenance

Summary: All BroncoDirect and PeopleSoft student administration and human resources will be unavailable Thursday, July 11, from 8 p.m. to midnight.

What does this mean to me? Following this maintenance, Bronco411 search results will feature a speaker icon linking to a Namecoach recording if one is included in their BroncoAccount.

BroncoDirect and PeopleSoft services impacted include:

  • BroncoDirect/Student Center
  • Class Enrollment
  • Payments
  • Degree Progress Reports
  • Class Search
  • HR Self-Service
    • Time & Labor
    • Absence Management
  • Student Employment Module
  • Part-Time Faculty Module
  • HR Reports

During this planned service interruption outside our regular maintenance windows, users will continue to be able to access MyCPP, Canvas, email, and other IT services. Areas in MyCPP that display information from BroncoDirect and PeopleSoft will be unavailable. The Division of Information Technology and Institutional Planning tries to minimize the time systems are unavailable outside our standard maintenance windows. PeopleSoft system maintenance is an exception because the Chancellor's Office schedules maintenance for all CSU campuses.

Planned Maintenance Windows

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.
  • IT Service Status

During these times, online services may be briefly unavailable without advance notice.

News

Campus Phishing Attempts Are On The Rise

The Cal Poly Pomona community is currently experiencing targeted phishing emails and text messages. These fraudulent emails and text messages intend to gain access to your campus account and personal information.

Think Before You Click: Never provide your BroncoID, BroncoPassword, or authorize any Duo Multi-factor Authentication (MFA) to another person or unknown request. Only you should have access to your account. Important: CPP staff and faculty will never ask you for your Bronco credentials, an MFA authorization, or to submit a form with this information.

If you feel you might be at risk, change your BroncoPassword immediately by using the "Change/Reset Your Password" link at the bottom of the CPP home page.

Cal Poly Pomona IT Service Desk