Your I-94 is your US arrivals and departures record. It can be accessed online via the Customs and Border Protection (CBP) I-94 website and provides additional proof of your legal entry into the US. Each time you travel in or out of the US, it's important to ensure your information is correctly reflected on your I-94 record.

I-94 records are manually populated by CBP officers, and from time to time, errors can be made.  In the event that you find an error in your I-94 record or cannot locate your I-94 record, it may be necessary to have your I-94 corrected.

• Missing I-94 for most recent entry.
• Incorrect information on your I-94, including misspelled name, incorrect date of entry, incorrect date of birth, incorrect class of admission (visa type), etc.

Please note that errors found in the Travel History portion of the I-94 record cannot be corrected by CBP. If you think there is an error in your most recent I-94 entry record, please consult with ISS.

To request an I-94 correction, you’ll need to contact CBP's Deferred Inspection unit at your nearest airport.  Most I-94 correction requests can be handled via email, though occasionally, a trip to the airport may be necessary.

As a student of Cal Poly Pomona, you should request I-94 corrections through the Los Angeles International Airport's Deferred Inspection unit. You'll want to send a clear email explaining your situation and the help that is being requested and providing essential documentation, per the template below. You should receive a notification once your request has been processed.

To: I94LAX@CBP.DHS.GOV 
Subject: I-94 Correction - Passport # [include your passport number here] - F-1 Student

Dear CBP Deferred Inspection:

I am requesting a correction of my I-94 arrival record. This is because [explain your issue here]. I entered the United States through [city/airport name] on [date] in [your visa status here] status.

The following documents are attached to this email in support of my request: [be sure to attach these documents!]

• I-94entry record showing my most recent admission
• Passport biographical page
• Visa stamp
• I-20/DS-2019used for entry in F-1/J-1 status
• Screenshot from the I-94 travel history showing my entry[if available]

I request that my I-94 record be updated to show my most recent entry in F-1/J-1 status. Here is additional information that may help with this request: [provide the information below]

• Name:
• Country of Citizenship:
• Date of Birth:
• Passport Number:
• SEVIS Number:
• S. Visa Number:
• Visa Expiration Date:
• Requested Class of Admission: 
• Requested Admit Until Date: D/S [this stands for Duration of Status and is applicable for all F-1s and J-1s]
• Date of Last Arrival:
• Port of Entry: [provide city/airport name where you entered the US]

Thank you for your time. Should further information be required, please contact the International Student Services at Cal Poly Pomona at (909) 869-2036 or international@cpp.edu.

Thank you,
[your name here]

If your I-94 record is not found at https://i94.cbp.dhs.gov/I94/#/home and you get a page that indicates "no I-94 record was found for this user," first try experimenting with any mistakes you might anticipate a CBP officer making.  If you can access your I-94 record this way, follow the instructions above to submit a correction request.

If you are still unable to locate your I-94 record, you’ll need to reach out to CBP's Deferred Inspection unit at your nearest airport.  As a student of Cal Poly Pomona, you should request I-94 corrections through the Los Angeles International Airport's Deferred Inspection unit. Please find an email template below.

Subject: I-94 Help - Passport # [include your passport number here] - F-1 Student

Dear CBP Deferred Inspection:

I am requesting help in locating my I-94 arrival record.  I entered the United States through [city/airport name] on [date] in [your visa status here] status.

The following documents are attached to this email in support of my request: [be sure to attach these documents!]

• I-94entry record showing my most recent admission
• Passport biographical page
• Visa stamp
• I-20/DS-2019used for entry in F-1/J-1 status

Here is additional information that may help with this request: [provide the information below]

• Name:
• Country of Citizenship:
• Date of Birth:
• Passport Number:
• SEVIS Number:
• S. Visa Number:
• Visa Expiration Date:
• Requested Class of Admission: 
• Requested Admit Until Date: D/S [this stands for Duration of Status and is applicable for all F-1s and J-1s]
• Date of Last Arrival:
• Port of Entry:[provide city/airport name where you entered the US]

Thank you for your time. Should further information be required, please contact the International Student Services at Cal Poly Pomona at (909) 869-2036 or international@cpp.edu.

Thank you,
[your name here]