Ken's research interests relate to revenue management, pricing models, platform design, information design, and machine learning application. His research has been presented at many conferences, including INFORMS, POMS, MSOM, RMP, DSI, etc.
Recent Publications:
Zhang, Q., & Aflaki, A. (2024) Rating Systems under Customer Disconfirmation Bias: Asymptotic Behavior and Granularity. Under Review at Management Science
Zhang, Q., & Aflaki, A. (2023) Is Your Price Personalized? Alleviating Customer Concerns with Inventory Availability Information. Major Revision at Operations Research
