Facilities Planning & Management!
Responsibilities
Facilities Planning & Management is responsible for maintenance, repair, building permits, remodeling, alterations and additions to all university facilities, and vehicle fleet, regardless of funding source or scope of work. FP&M bears the responsibility for good and faithful administration of all building permits, including special events and tents.
FP&M’s primary duty is day-to-day building operations such as providing utilities, operation of the heating and cooling systems, and emergency response in facilities.
FP&M is organized into four departments:
Service Levels
Facilities Planning & Management provides two types of services.
Base Services: FP&M receives a budget allocation and services are rendered without charge.
Base Services include:
- Building maintenance and operations
- 5-Year Capital Outlay Plan updates
- Facilitate and review environmental documents
- Space and facilities reporting (SFDB, Custodial and private use)
- Energy management
- Grounds maintenance
- Custodial services for state-owned and state-operated facilities
- Infrastructure support
Premium Services: FP&M does not receive a budget allocation and work must be funded by the department requesting services.
Premium Services include:
- Auxiliary and enterprise facility maintenance
- Architectural and concept plan development
- Project scoping for major renovations
- Department requests
- Project management services including cost estimates
- Event services including tents
- Special requests
- Vehicle maintenance
CSU Executive Order 847: Policy Statement on Facility Maintenance (PDF)
The campus facilities department is responsible for providing non-maintenance services and improvements. The campus general fund operations, or other appropriate funding sources, shall be reimbursed the actual direct costs plus indirect costs associated with requested non-maintenance services provided by the facilities department. Costs allocations shall be determined in accordance with a written cost allocation plan approved by the campus chief financial officer.
Request Service
The FP&M team is ready, willing and able to assist you.
The easiest and fastest way to request non-emergency service is by filling out a Service Request Form or contacting the Customer Service Center.
The Customer Service Center is open from 8 a.m. to 5 p.m. Monday through Friday and can be reached at Ext. 3030 or (909) 869-3030 or by email at fmcustomer@cpp.edu.
In an emergency, call the University Police Department at Ext. 3070 or (909) 869-3070. University Police dispatch has a listing of FP&M contacts for after-hours emergencies.
Project requests are prioritized by FP&M based on the following criteria:
- Life safety, accessibility, single points of failure with high consequences.
- Responses to accreditation visits.
- Documented high-impact practices for student success involving facilities.
- Grant-funded projects with external deadlines.
- Planned, programmed renovations of substantial portions (more than 25 percent) of a building and associated deferred maintenance.
- Renovations of small areas (less than 25 percent) in a building and associated deferred maintenance.
Organizational Chart (PDF)
Frequently Asked Questions
We proactively plan, build, operate, and maintain a welcoming, safe, and sustainable campus environment with an empowered workforce.
FPM will be a best-in-class service provider and leader in facilities stewardship within the California State University system.
Diverse and Inclusive
Solution-Oriented
Customer-Focused
Purpose-Driven
Safe
Empowered