Student Communication
About
The Office of Student Success is responsible for several dimensions of Cal Poly Pomona student communication.
Billy Chat
Billy Chat is the university's artificial intelligence text-messaging robot.
Ask Billy
Ask Billy is the university's question-and-answer database.
Bronco Advising Center Social Media
The BAC posts explainers and reminders on Instagram. It also shares information and events from other campus partners to amplify messaging.
How-to Videos
The BAC produces how-to videos that explain navigating the BroncoDirect Student Center.
BroncoBytes
The BAC writes and sends a biweekly student newsletter with announcements, important dates and deadlines, and frequently asked questions.
Targeted Communication
The Office of Student Success manages targeted phone and email campaigns that help students stay on a path to graduation.
Semester Conversion Student Communication
The Office of Student Success manages the student communication plan around semester conversion.