Student Communication

The Office of Student Success is responsible for several dimensions of Cal Poly Pomona student communication.

Billy Chat

Billy Chat is the university's artificial intelligence text-messaging robot. 

Ask Billy

Ask Billy is the university's question-and-answer database. 

Bronco Advising Center Social Media

The BAC posts explainers and reminders on Facebook, Twitter and Instagram. It also shares information and events from other campus partners to amplify messaging. 

How-to Videos

The BAC produces how-to videos that explain navigating the BroncoDirect Student Center. 

BroncoBytes 

The BAC writes and sends a biweekly student newsletter with announcements, important dates and deadlines, and frequently asked questions. Find the archive here. 

Targeted Communication

The Office of Student Success manages targeted phone and email campaigns that help students stay on a path to graduation. 

Semester Conversion Student Communication

The Office of Student Success manages the student communication plan around semester conversion.