Student Accounting & Cashiering Services

Frequently Asked Questions

What are service fees?

Service fees are service charges for the convenience of paying your fees online. Our third party vendor, CASHNet, charges 2.75% of tuition and fees paid by Visa, MasterCard, American Express and Discover online. Credit card payments for tuition and fees are not accepted in person. Service fees are non-refundable.

Service fees are not charged on housing, parking and other fee payments.

If do not want to pay the service fee, what are my alternatives?

You may:

California State Polytechnic University, Pomona
3801 West Temple Avenue
Pomona, California 91768
  • Pay in person using cash or check at Student Accounting & Cashiering Services
  • Drop check in the drop box at the Cashiers’ Office (DO NOT drop cash)

If I do not have enough money to pay all my tuition, what can I do?

You may sign up for an  Installment Payment Plan (IPP).  If you are receiving any type of financial aid, this plan is available only for the portion not covered by financial aid. 

Instructions:   How to sign up for Installment Payment Plan / Monthly Payment Plan? (PDF)

How do I sign up for Installment Payment Plan / Monthly Payment Plan?

Log in to TouchNet to sign up for a payment plan https://secure.touchnet.net/C20365_tsa/web/caslogin.jsp

How do I sign up for Direct Deposit of Financial Aid Balance and/or Refunds?

Students can receive the remaining balance of their financial aid or refunds (after tuition and fees have been paid) directly into their bank accounts. This direct deposit method accelerates the process, eliminating the wait for mail delivery and the need to visit the bank to deposit a check.

Instructions: How-to sign-up for Direct Deposit (PDF)