Lockers

Frequently Asked Questions


CPP 24/7 Bronco Lockers Overview

Details and Usage Information for Lockers

What are CPP 24/7 Bronco Lockers?

CPP Bronco Lockers are a self-service locker system that allows users to pick up items they have placed on hold. These lockers provide users with a contact-less pickup option that is available 24/7!

Where are the CPP 24/7 Bronco Lockers located and when can I use them?

CPP Bronco Lockers are located on the south side of the Bronco Bookstore, adjacent to visitor Parking Lot 'G'. CPP Bronco Lockers are available 24/7.

Who can use the CPP 24/7 Bronco Lockers?

Picking up materials from the CPP Bronco Lockers is only available to CPP students, faculty, and staff.

What materials can I pick up from the CPP 24/7 Bronco Lockers?

You can pick up materials from the University Library, Bronco Bookstore, and the registrar's office.

How do I place a request to pick University Library materials up at the CPP 24/7 Bronco Lockers?

Please follow the following instructions to request materials from the University Library for pick-up at the 24/7 Bronco Lockers:

  1. Navigate to OneSearch on the Library's homepage.
  2. Locate the item you would like to request in the catalog.
  3. Sign in if you have not done so already.
  4. Submit the request form.

You can also follow the example in the following video.

How long are my items held? What happens if I do not pick up my items in time?

Once an item is placed in a locker, it is available for pickup for 3 days. Items that are not picked up from the lockers within 3 days of the user receiving the locker pickup notification, the hold will expire and the item will be removed from the locker and placed back in the stacks to be made available to other users.

How do I collect my items from the CPP 24/7 Bronco Lockers?

Once you've been notified that your items are ready for pickup from the Luxer One Lockers, you can follow these steps to collect your items:

  1. Go to the Luxer One lockers and scan your QR code, enter your access code, or open the locker from the Luxer One app.
  2. The assigned locker door will open automatically.
  3. Collect your item(s) and close the door.
  4. Select "Exit" on the screen.
    1. The screen will time out after 5 minutes of inactivity.

Can I send someone else to pick up my materials?

If you need to send another person to pick up your materials, they will need to bring the QR code to access the lockers.

How do I see what I have picked up from the CPP 24/7 Bronco Lockers in the past?

With a Luxer One account, which you can access from the Luxer One website or app, the “Orders” tab will show you a list of any previous picked up items as well as any current items ready for pickup.  

How do I create a Luxer One account? Why do I need a Luxer one account?

All CPP students, faculty, and staff will have a Luxer One account created for them. You will receive an email upon the creation of this account with login information, including a temporary password. Use this information to log in to your account from the Luxer One website and/or app and change your password. The email, username, and password associated with your account can be changed at any time. You also have the option of entering a cell phone number, which will allow you to receive text message alerts in addition to the email alerts. You can also enter a secondary email. The secondary email will receive the same email alerts as the primary email. You can also edit your preferences from your account, indicating your accessibility needs (if you need your items in a locker below 4 feet).

To learn more about your Luxer One account, watch this video:

How do I know when an item is ready for me to pick up from the CPP 24/7 Bronco Lockers?

You will receive an email approximately five minutes after the item is placed in the CPP Bronco Lockers letting you know your item is ready to be picked up. If you have signed into your Luxer One account and entered a cell phone number, you will also receive a text message alert.

Can I return my materials to the CPP 24/7 Bronco Lockers?

No, please do not drop off any documents or materials from any of the campus departments in the lockers. You can return library materials to the library or any of the library's return bins.

I only want some of the items in the locker. Can I leave the items I do not want in the locker?

All items held in your locker will be checked out to you before they are placed in the locker. Thus, if you no longer need an item, it is best that you place them in our Library in front of the student services building to return it.

How can I access my items in the CPP 24/7 Bronco Lockers if I have limited accessibility?

Sign-in to your Luxer One account from the Luxer website, or app, and adjust your settings to your needs. You may also email the Access Services staff at libcirc@cpp.edu regarding your needs and we will make the necessary accommodations.

What if all the lockers are full?

 We will hold the requested items until the next time a locker slot is available. Lockers become available as items are picked up by patrons or when requests become expired. Requests are placed into the lockers on a first come, first serve basis. 

Who can I contact if I need help with the CPP 24/7 Bronco Lockers?

For inquiries regarding University Library materials please contact:

Access Services
(909)869-3075
libcirc@cpp.edu

For inquiries regarding Bronco Bookstore materials please contact:

Clint Aase
Director of Bronco Bookstore
Bldg. 66
(909)869-3762

For inquiries regarding Registrar's Office materials please contact:

Registrar's Office
(909)869-3000
registrar@cpp.edu