Customer Service Center Banner
EODA/Human Resources Operations

The Work Number for Everyone

When you apply for items such as apartment leases, car loans, mortgages, and other major loans, any requests for verification of your employment and/or income should be directed to The Work Number® from Equifax. This is a national service used by many major employers which provides employment and income verification through a fully automated system. The system is available 7 days a week, 24 hours a day.

Please Note: This service is available to all state-side employees and employees who have multiple positions.

General Information

A Verifier is an organization seeking employment and/or earnings information about you. A Verifier can be a bank, loan or credit institution, background check company, or even a prospective employer. Verifiers can obtain the following types of information from the automated system:

  • Job Title
  • Total time with company
  • Current pay rate
  • Pay frequency
  • Gross earnings for past 36 pay periods + Year-To-Date earnings

The Work Number helps protect sensitive employee information by credentialing all Verifiers prior to system use, authenticating the Verifier at login, requiring the Verifier to have valid permissible purpose for requesting/receiving the data as required by the Fair Credit Reporting Act (FCRA), and monitoring Verifier activity to help ensure compliance with the above safeguards.

From now on when asked for proof of employment or income, and after providing the credentialed verifier your consent, just send them to:

You can authorize credentialed verifiers to retrieve your income information by signing a borrowers authorization form, an application for a benefit (such as a loan or social service request), or by creating a salary key (a ONETIME access code) – less than 1% of the time in most cases.

A salary key is a six-digit number that allows onetime access to your information, and a verifier will advise when a salary key is needed.

To generate a Salary Key, log in to your The Work Number account by visiting https://employees.theworknumber.com, the Employer Code: 612958

  • The new Salary Key can be printed or emailed with instructions for the verifier on how to use it through The Work Number.
  • Note – At any point, select the “Salary Key Activity” link to view the status (used, unused, expired) of keys created. Salary Keys expire after 90 days. You may have 3 Authorization Codes outstanding.

Login assistance is available by calling 1-800-996-7566 Monday - Friday, 7:00 AM - 8:00 PM CDT (excluding holidays).

All requests received by the Human Resource Services Customer Service Center for employment and salary information will be directed to The Work Number® from Equifax.

Types of Verifications

The verification of employment is the most commonly requested type of verification.  It is typically used to grant credit or to provide employment history for pre-employment screening.

Includes:

  • Employer Name and address
  • Job Title
  • Employment Status (active/inactive)
  • Total Time with Employer

Provide the following information to the Verifier:

  • Employer Code: 612958
  • Salary Key, if consent was not provided in the form of an ink signature or an electronic signature.
  • The Work Number information for Verifier:

This type of verification is typically used for granting credit.

Includes:

  • VOE information
  • Current pay rate
  • Pay frequency
  • Year-to-Date wages

Provide the following information to the Verifier:

  • Employer Code: 612958
  • Salary Key, if consent was not provided in the form of an ink signature or an electronic signature.
  • The Work Number information for Verifier:

Employment and income verification services for social service agencies to get qualified applicants the benefits they need while streamlining eligibility verification at all stages of the process.

Includes:

  • VOE and VOI information
  • Gross earnings for Year-To-Date (up to 36 pay periods)

Provide the following information to the Verifier:

  • Employer Code: 612958
  • Salary Key, if consent was not provided in the form of an ink signature or an electronic signature
  • The Work Number information for Verifier:

General Inquiries

Hours: 8:00 AM - 5:00 PM I Email: hrscsc@cpp.edu I Phone: 909-869-3733
3801 W. Temple Ave, Pomona, CA 91768
Student Services Building 121, Second Floor
Map and Directions to our office

Submit an Internal Inquiry (CPP Credentials Required)

Submit an External Inquiry (Public Users Only) 

EODA/HR Website Suggestions