Customer Service Center Banner
EODA/Human Resources Operations

The Work Number for Everyone

When you apply for items such as apartment leases, car loans, mortgages, and other major loans, any requests for verification of your employment should be directed to "The Work Number for Everyone". This service is not available to student assistants and employees who have an hourly position in addition to their full-time/part-time position. This is a national service used by many major employers which provides employment verification through a fully automated system. The system is available 7 days a week, 24 hours a day.

General Information

A Verifier is an organization seeking employment and/or earnings information about you. A Verifier can be a bank, loan or credit institution, background check company, or even a prospective employer. Verifiers can obtain the following types of information from the automated system:

  • Job Title
  • Total time with company
  • Current pay rate
  • Pay frequency
  • Gross earnings for past two years + Year-To-Date earnings

You must generate an Authorization code for each verification. To generate an Authorization Code, dial 1-800-EMP-AUTH (1-800-367-2884). You may have 3 Authorization Codes outstanding. If unused, they will expire after 6 months.

You will need the following to generate Authorization Code:

  • State of California Company Code: 10396
  • Your ID Number (Last 6 digits of SSN, followed by 2 digit month and 2 digit day of your birth)
  • Your PIN (birth MMDD). (You can change your PIN by dialing 1-800-367-2884)

A six-digit number will be voiced to you over the phone, or shown to you over the internet at www.theworknumber.com. This is your ONE-TIME USE Authorization Code.

Refer all questions to the Client Service Center at 1-800-996-7566. Representatives are available Monday through Friday 7 A.M. to 8 P.M. CST.

All requests received by the Human Resource Services Customer Service Center for employment and salary information will be directed to "The Work Number for Everyone".

Authorization Types

Authorization Code NOT REQUIRED

Includes:
  • Job Title
  • Total Time with Company
Provide the following information to the Verifier:
  • State of California company Code: 10396
  • Your ID Number*
  • The number to call for the information: 1-800-367-5690

Authorization Code REQUIRED

Includes:
  • Basic information
  • Current pay rate
  • Pay frequency

Provide the following information to the Verifier:

  • State of California company Code: 10396
  • Your ID Number*
  • An Authorization Code**
  • The number to call for the information: 1-800-367-5690

Authorization Code REQUIRED

Includes:
  • Includes Basic Plus information
  • Gross earnings for YTD and past two years
Provide the following information to the Verifier:
  • State of California company Code: 10396
  • Your ID Number*
  • An Authorization Code**
  • The number to call for the information: 1-800-367-5690

General Inquiries

Hours: 8:00 AM - 5:00 PM I Email: hrscsc@cpp.edu I Phone: 909-869-3733
3801 W. Temple Ave, Pomona, CA 91768
Student Services Building 121, Second Floor
Map and Directions to our office

Submit an Internal Inquiry (CPP Credentials Required)

Submit an External Inquiry (Public Users Only) 

EODA/HR Website Suggestions