Resources for CSU Employees Impacted by Recent Disasters
CSU employees and their family members who are impacted by the recent disasters in California, may be eligible to receive one or more of the following benefits. For more information on the CSU’s emergency operations status policy, please visit PolicyStat.
Benefits
CalPERS health plans have provided information for members who may be impacted and/or displaced during a natural disaster. The CalPERS website includes an FAQ that answers several critical questions such as continuity of care, network access, prescription fulfillment and facility closures. You can also call CalPERS directly at (888) 225-7377.
Benefit Offices can also utilize Empathia's Black Swan (link) critical incident response.
In partnership with The Standard, anyone impacted by the California Wildfires can access on demand support via Health AdvocateSM by calling (866) 799-2921. Health Advocate can provide resources regarding shelter, aid and more. There is no charge to call the Health Advocate team. Learn more on their flyer (link).
Note to campuses: This is a temporary resource offered by The Standard. Please do not retain this information on your webpages for an extended period.
Policy holders who have questions about the insurance coverage(s) on their properties can get access to Immediate Advice attorneys who can provide assistance as needed. Members can reach Immediate Advice Attorneys by calling ARAG Customer Care at (800) 247-4184. Additional resources can be found in these articles: Help During a Natural Disaster and Six Legal Tips After A Disaster.
Impacted VSP members can receive no-cost eye care and replacement eyewear if your eyewear was lost in the recent wildfires. Any VSP member who has lost or broken their eyewear due to the LA fires can call our Member Services Support Line at (800) 877-7195 to have their VSP benefits reinstated regardless of eligibility. Individuals without VSP coverage can contact their local American Red Cross chapter or shelter or call (800) RED-CROSS (800) 733-2767 to ask about support for replacement eyewear, which may include VSP Eyes of Hope gift certificates or an alternative solution. Learn more on VSP’s website.
Note to campuses: This is a temporary resource offered by VSP. Please do not retain this information on your webpages for an extended period.
Delta Dental affirms their commitment to provide access to care and assistance to impacted members during this difficult time. Delta Dental will make accommodations for our Los Angeles and Ventura County members impacted by the fires including but not limited to authorization of replacement of dental equipment (retainers, dentures, partials) and access to an appropriate out-of-network provider, if an in-network provider is unavailable due to the state of emergency and/or displacement. Any member who has special or extenuating circumstances as a result of the fires should call Delta Dental Customer Service for assistance at (800) 626-3108.
Note to campuses: This is a temporary resource offered by Delta Dental. Please do not retain this information on your webpages for an extended period.
Leaves
Evacuation Shelters and Assistance
- Planet Fitness – Showers, Wi-Fi, and Charging Stations. No membership needed
- Airbnb – Free, Temporary Housing for people who have been displaced
- Uber – Free rides up for evacuees. Code “WILDFIRE25”
- Lyft – Free rides up for evacuees. Code “CAFIRERELIEF25”
- AT&T – Unlimited talk, text, and date through February 6
- Calico Fish House – Offering to feed evacuees and let them camp out in the restaurant’s parking lot, 16600 Pacific Coast Highway
- Pie Free Pizza – free pizza for evacuees and people in need. Call (626) 541-0051 to coordinate
- Be U Vietnamese Restaurant – Free meals for fire evacuees and first responders
- Calvary Community Church
5495 Via Rocas
Westlake Village, CA 91362 - El Camino Real Charter High School
5440 Valley Circle Boulevard
Woodland Hills, CA 91367 - Pasadena Convention Center
300 E Green Street
Pasadena, CA 91101 - Stoner Recreation Center
1835 Stoner Ave
Los Angeles, CA 90025 - Westwood Recreation Center
1350 South Sepulveda Boulevard
Los Angeles, CA 90025
Small Animals
- El Camino High School, 5440 Valley Circle Blvd, Woodland Hills
American Red Cross Sheltering Site with mobile animal shelter for small animals only - Agoura Animal Care Center, 29525 Agoura Rd, Agoura Hills
- Baldwin Park Animal Care Center, 4275 Elton St, Baldwin Park
- Carson Animal Care Center, 216 W Victoria St, Gardena
- Castaic Animal Care Center, 31044 Charlie Canyon, Castaic
- Downey Animal Care Center, 11258 Garfield Ave, Downey
- Lancaster Animal Care Center, 5210 W Ave I, Lancaster
- Palmdale Animal Care Center, 38550 Sierra Hwy, Palmdale
Large Animals:
- Pomona Fairplex, 1101 W McKinley Ave, Pomona
- Industry Hills Expo, 16200 Temple Ave, City of Industry
- LA Equestrian, 480 Riverside Dr, Burbank
- Castaic Animal Care Center, 31044 Charlie Canyon, Castaic
California Department of Insurance (CDI): Provides guidance on insurance claims and disputes. Contact them at 1-800-927-HELP (4357) or visit their website: California Office of Emergency Services
Federal Emergency Management Agency (FEMA): Offers grants for home repairs and replacement of essential household items not covered by insurance. Apply online at DisasterAssistance.gov or call 1-800-621-FEMA (3362): FEMA
FEMA Housing Assistance: Provides options such as rental assistance and direct temporary housing for eligible individuals. More information is available here: FEMA
California Department of Social Services (CDSS) Disaster Help Center: Offers information on housing assistance during disasters. Visit their Disaster Help Center: California Department of Social Services
California Department of Aging: Provides services and support for older adults, including assistance during disasters. Find more information here:
Medi-Cal: Offers health coverage, including long-term care services, for eligible seniors. Learn more: California Department of Aging
California Department of Social Services (CDSS): Provides information on child care services and assistance programs. Visit their website: California Department of Social Services
Project:CAMP A safe place for kids to be kids, while parents rebuild. https://projectcamp.co/
California Department of Transportation (Caltrans): Provides updates on road conditions and transportation assistance during disasters. Check their website for current information: CalTrans
FEMA Transportation Assistance: May cover disaster-related transportation expenses. Learn more: Disaster Assistance
CalFresh (California's SNAP Program): Offers financial assistance for purchasing food to eligible individuals and families. Apply here: Get CalFresh
Los Angeles Regional Food Bank: Provides food assistance to those in need. Find a local food distribution site: Los Angeles Regional Food Bank
California Department of Health Care Services (DHCS): Offers mental health services through Medi-Cal and other programs. More information:
Disaster Distress Helpline: Provides immediate crisis counseling. Call 1-800-985-5990 or text "TalkWithUs" to 66746:
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