About Us
![Jessica Wagoner, Senior Associate Vice President](../img/jessica_about.jpg)
A Message from
Jessica Wagoner, Senior Associate Vice President
The Enrollment Management & Services department at Cal Poly Pomona consists of the Office of Admissions, Financial Aid & Scholarships, the Registrar’s Office, Student Systems & Operations, and Pre-College TRIO Programs. We are committed to student success by providing services, resources and tools to the campus community.
Mission
Enrollment Management & Services advances the educational mission of the university by providing leadership for the university's enrollment planning and management efforts and a broad array of services and programs that promote the recruitment, matriculation, financial support, and academic success of students.Goal
Access: Ensuring you have the correct information at the correct time.Accuracy: Striving to provide the most dependable data and service.
Respect: Delivering service with empathy and compassion.
Innovation: Preparing for a better tomorrow by innovating how we work today.
Leadership Directory
![Jessica Wagoner](../img/jessica_headshot.jpg)
Jessica Wagoner
Senior Associate Vice President
Enrollment Management & Services
![Traci Lew](../img/traci_lew_headshot.jpg)
Traci Lew
Interim Director
Office of Admissions
phone number or extension909-869-5299
![Connie Kuang](../img/connie_kuang.jpg)
Connie Kuang
University Registrar
Registrar's Office
phone number or extension909-869-3000
![Jeanette Phillips](../img/jeanette_headshot.jpg)
Jeanette Phillips
Executive Director
Financial Aid & Scholarships
phone number or extension909-869-3700
![Ricardo D. Alvarez-Quintero](../img/ricardo_headshot2.jpg)
Ricardo D. Alvarez-Quintero
Executive Director
Pre-College TRIO Programs, Upward Bound Classic Program
phone number or extension909-869-3439
![Joseph Hackbarth](../img/joe_headshot.jpg)
Joseph Hackbarth
Director
Student System & Operations
phone number or extension909-869-2253