Enrollment Management & Services

About Us

Jessica Wagoner, Senior Associate Vice President

A Message from
Jessica Wagoner, Senior Associate Vice President

The Enrollment Management & Services department at Cal Poly Pomona consists of the Office of Admissions, Financial Aid & Scholarships, the Registrar’s Office, Student Systems & Operations, and Pre-College TRIO Programs. We are committed to student success by providing services, resources and tools to the campus community.

Mission

Enrollment Management & Services advances the educational mission of the university by providing leadership for the university's enrollment planning and management efforts and a broad array of services and programs that promote the recruitment, matriculation, financial support, and academic success of students.

Goal

Access: Ensuring you have the correct information at the correct time. 
Accuracy: Striving to provide the most dependable data and service.
Respect: Delivering service with empathy and compassion. 
Innovation: Preparing for a better tomorrow by innovating how we work today.

Leadership Directory

Jessica Wagoner

Jessica Wagoner

Senior Associate Vice President
Enrollment Management & Services
Traci Lew

Traci Lew

Interim Director
Office of Admissions
phone number or extension909-869-5299
Connie Kuang

Connie Kuang

University Registrar
Registrar's Office
phone number or extension909-869-3000
Jeanette Phillips

Jeanette Phillips

Executive Director
Financial Aid & Scholarships
phone number or extension909-869-3700
Ricardo D. Alvarez-Quintero

Ricardo D. Alvarez-Quintero

Executive Director
Pre-College TRIO Programs, Upward Bound Classic Program
phone number or extension909-869-3439
Joseph Hackbarth

Joseph Hackbarth

Director
Student System & Operations
phone number or extension909-869-2253

Enrollment Management and Services Department Organizational Charts

Admissions

Financial Aid & Scholarships

Registrar's Office

Pre-College TRIO

Student Systems