Program Accreditation
Program Accreditation
Cal Poly Pomona's Hospitality Management bachelor's degree program is one of only 64 hospitality management and tourism programs worldwide to be accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA).
Accreditation is a status granted to an educational institution or a program that has been found to meet or exceed stated standards of educational quality. It has two fundamental purposes: to assure the quality of the institution or program and to assist in the improvement of the institution or program.
ACPHA Program Learning Outcomes (PLOs)
Below are the five program learning outcomes required for The Collins College of Hospitality Management by the Accreditation Commission for Programs in Hospitality Administration (ACPHA).
- Overview of the hospitality industry, guest experience, and the profession
- Operations relative to lodging management
- Operations relative to food service management
- Relationship of tourism to hospitality management
- Field experience
- Operations relative to facility maintenance and management
- Allow students to develop a depth of knowledge or a broad exposure to the diverse segments of the industry
- An evaluative culminating/capstone experience
- Human resource management relative to business operations
- Marketing of goods and services relative to business operations
- Accounting procedures/practices relative to business operations
- Legal environment relative to business operations
- Economic environment relative to business operations
- Technology relative to business operations
- Financial management relative to business operations
- Ethical considerations and socio-political influences affecting organizations
- Strategic management relative to business operations
- Leadership theory relative to business operations
- Written communication skills required for hospitality and tourism management
- Oral communication skills required for hospitality and tourism management
- Interpersonal communication skills required for hospitality and tourism management
- Digital communication skills required for hospitality and tourism management
- Analytical skills required for hospitality and tourism management
- Critical thinking skills required for hospitality and tourism management
- Problem solving skills required for hospitality and tourism management
- Leadership skills necessary to effectively manage in the hospitality industry
- Relationship between ethical leadership, culture, and performance
- Exposure to internal and external stakeholders from diverse backgrounds and cultures
About ACPHA
The Accreditation Commission for Programs in Hospitality Administration (ACPHA) is an agency that assesses and accredits hospitality management programs in higher education. ACPHA's accreditation standards are intended to ensure that programs are professionally administered and that the instruction is effective.
The Council for Higher Education Accreditation (CHEA) recognizes ACPHA as an accreditor of hospitality administration programs, and ACPHA's accredited programs are part of CHEA's quality control.