Environmental Health and Safety

Manager Training Dashboard

Manager and Lead Information

Managers and Leads can check on their team’s assigned training and run reports through CSU Learn’s Manager Dashboard. Once you have been identified as a manager/lead the My Team icon will automatically appear on top of your CSU Learn menu. Click on the My Team icon and then navigate to Manager Dashboard.

Quick Start Guide for Managers and Leads

Managers and Leads can check on their team’s assigned training and run reports through CSU Learn’s Manager Dashboard. Once you have been identified as a manager/lead the My Team icon will automatically appear on top of your CSU Learn menu. Click on the My Team icon and then navigate to Manager Dashboard.

How to Use CPP Learning

Full Article with screenshots here.

 

Step 1: You can log in directly into the training platform by clicking on the CSU Learn link.

Step 2: You will be taken to your campus authentication page, where you may be asked to select your campus or input your credentials to login.

Step 3: Click on the Login button.

Step 4: Sign in with your campus username and password.

Step 5: Your campus may have DUO enabled and you may need to authenticate.

Step 6: If this the first time you are taking a training, you will need to click on the Register button. If the course needs to be retaken it will show a Register Again button. You will need to click this button before you can see a Start button. Once registered click the Start button to launch the course.

Full Article with screenshots here.

 

Step 1: From your email notification, click on the Activity Link.

Step 2: You will be taken to your campus authentication page, where you may be asked to select your campus or input your credentials to login.

Step 3: Click on the Login button.

Step 4: Sign in with your campus username and password.

Step 5: Your campus may have DUO enabled and you may need to authenticate.

Step 6: If this the first time you are taking a training, you will need to click on the Register button. If the course needs to be retaken it will show a Register Again button. You will need to click this button before you can see a Start button. Once registered click the Start button to launch the course.

Full Article with screenshots here.

 

Step 1: Login to the training platform (please go to the How to Login Article for more information). 

Step 2: From the dashboard, click on the Transcript tile. 

Step 3: Under Training Transcript, select the Date Range dropdown to filter the date ranges. 

Step 4: Click on the Refresh button to view the results.  

Step 5: Click on the Print button. 

Full Article with screenshots here.

 

Step 1: To view the certificate of completion for a specific course, locate the course name. This information is located on the Transcript page.

Step 2: If the course is completed, there will be a certificate icon located on the left side of the activity's name. 

Step 3: Click on the Certificate icon. 

Step 4: You will be able to click on the Print button to print out the certificate or save the certificate on your computer as a PDF. 

Full Article with screenshots and video click here.

  1. Home Icon: takes you back to the homepage from any screen.
  2. Library Icon: lists all the content that is available in the system including topics and filters.
  3. My Learning Icon: allows you to view and access your learning activities. Click a filter card to narrow the list of activities that display. 
  4. Training Transcript Icon: review your training records and print certificates of completion.
  5. Advanced Reporting Icon: available for administrators to run reports on training completion. 
  6. Manager Dashboard Icon: available for managers to see their team's training records. It will list the supervisor's direct reports.
  7. Self Menu: this allows you to access your training transcript, notifications related to training assignments, and class registrations.
  8. My Team Menu: another option that is available for managers to see their team's training records. It will list the supervisor's direct reports.
  9. Learning Search: this allows you to search for all content that is in the system.
  10. Question Mark icon: takes you to the CSU Training Resources site where you can access articles for assistance.
  11. Assigned Learning Tile: lists compliance assignments based on your role on campus.
  12. Recently Viewed Tile: shows the last few activities you had launched and any favorite activities you wanted to return to.
  13. Transcript Tile: another way to review your training records and print certificates of completion.
  14. Training Schedule Tile: shows a calendar view of upcoming system-wide and campus training opportunities.

 Screenshot of CPP Learning Home Page

Full Article with screenshots here.

 

Step 1: Open the email notification with the Activity Link.

Step 2: Click on the link and follow the steps to login to the training portal.

Step 3: Once logged in, you will land on the curriculum details page.

Step 4: Click on the Register button on the top right.

Step 5: Once registered you will see a congratulations message and the activity will have a Start Activity button.

Step 6: Click on the Start Activity or Start button to complete your training.

Full Article with screenshots here.

 

Step 1: Login to the Training Platform.

Step 2: Once logged in, you will land on your home dashboard.

Step 3: Click on the Assigned Learning Tile.

Step 4: On your timeline, locate the curriculum and click on the Register button.

Step 5: Once registered you will see a congratulations message and the activity will have a Start Activity button.

Step 6: Click on the Start Activity button to complete your training.

Full Article with screenshots here.

 

Step 1: Login to the Training Platform.

Step 2: Once logged in, you will land on your home dashboard.

Step 3: Type in the Search bar.

Step 4: Under the Learning drop down, search for the curriculum.

Step 5: From the search results, locate the curriculum and click on the name of the course.

Step 6: Click on the Register button.

Step 7: Once registered you will see a congratulations message and the activity will have a Start Activity button.

Step 8: Click on the Start Activity or Start button to complete your training.

Full Article with screenshots here.

 

Step 1: If you need to retake a training that is expiring/expired, you can use the instructions from the above sections to find the curriculum.

Registering From the Activity Link in Your Email

Registering From Your Assigned Learning Tile

Registering From the Search Box

Step 2: You will see the Attended Status and 100% Completion Status, but you will need to retake the activity to complete the training requirement. The Attended and Completion status is in reference to your last completion.

Step 3: Click on the Register Again button to re-register for the curriculum.

Step 4: You will see the congratulations message letting you know that you have completed the registration process.

Step 5: Click on the Start button to launch the course.

Frequently Asked Questions

SumTotal is a learning management system (LMS) (commonly referred to as CPP Learning or CSU Learn) provided to all campuses across the CSU. This training platform allows campuses to assign risk-mitigating content, create instructor-led training offerings and track training requirements. The benefit to employees is the ability to consume content (eLearning, videos, eBooks) for personal and professional growth. For more information about CPP Learning, feel free to reach out to cpplearning@cpp.edu.

An activity without a start button, usually indicates that it is part of a curriculum and needs to be registered for before the start button appears. Please refer to the How to Register for a Curriculum Article.

All completed activities are available via the Transcript tile on the dashboard. Please refer to the How to Access Training Transcript Article.

Make sure the drop-down for the date range is selected to “ALL” to see all completed activities. If you do not see a transcript record, go back to the activity and verify you completed all the requirements (quiz, visiting all content, acknowledging any policies) and close out the activity and wait for the page to refresh.

Courseware issues can be difficult to troubleshoot and sometimes don’t have anything to do with the LMS itself. However, please contact your campus training administrator and let them know you are not able to advance in the course. Please provide the course name, and what section, module, or slide you are on to expedite troubleshooting. Screenshots are always appreciated! Please contact cpplearning@cpp.edu.

No, compliance content is not available via the CPP Learning/SumTotal Mobile App, however, can be taken on a tablet via a native browser.

The preferred browsers are Chrome and Firefox due to their ability to handle HTML5 content. Less reliable browsers such as Edge, Safari, and Internet Explorer should be avoided if possible. For additional information regarding technical requirements for SumTotal, please refer to the Browser Requirements Article.

The most common problem for courses not launching is due to a pop-up blocker being enabled. Disabling your pop-up blocker will allow training to launch.

This is most likely a courseware issue, and possibly a flash issue where the slide tries to load, but can’t because the object is dependent on Flash. Most browsers will call out Flash with a prompt (cannot load, need to install Flash or something similar). Contact your campus training administrator. Please provide the course name, and what section, module, or slide you are on to expedite troubleshooting. Screenshots are always appreciated! Please contact cpplearning@cpp.edu for help.

Any time an activity is completed and needs to be retaken (or recertified) the latest attempt will appear on the activity details page. It will indicate “Attended” with the previous score. There will also be a banner at the top of the screen indicating that the activity needs to be taken again. The user will need to launch the course again (or Register again) to receive credit for the course. Most compliance related training needs to recertify on a cycle (For example every two years).

Depending on the scenario, a few things could be happening:

  • Retired: If a user is retired, it could be that they’re technically an active employee (still being paid by the university or Emeritus) and though not working, but still have an active status in PeopleSoft
  • On Leave: Users on leave are still active employees as designated in PeopleSoft. The CSU does not have a standard practice to inactivate users based on leave statuses. Each campus training administrator will be able to answer questions specific to their leave policy.
  • Separated: Usually, cases of separated employees in PeopleSoft are found to have another job on campus which keeps their profile active AND / OR they have an active affiliation in the campus registry which keeps their profile active. Separations can also be delayed from when the employee separates and the information is entered into PeopleSoft.

Contact your campus training administrator for more information. Please contact cpplearning@cpp.edu for more information.

All assigned compliance courses are supported by (but not limited to) the following guidelines:

  • Federal Law
  • State Law
  • OSHA or Cal/OSHA regulations
  • CSU Policy
  • Other governing bodies
  • Job duties and responsibilities

For more information regarding compliance requirements, please refer to the L&D compliance page.

Token errors usually indicate a missing piece of data when provisioning. Campus IT Help Desk would need to resolve this by verifying a CEPID is being passed through when authenticating.

Open a ticket with your campus. Please contact cpplearning@cpp.edu to submit your question.

If a user is not able to view an activity it usually means they are not part of the activity registration audience. The campus training administrator will need to check the activity audience and verify the user belongs to the audience.

Contact your campus training administrator. Please contact cpplearning@cpp.edu for more information.

If you are a new employee, there will be a 14-hour delay from when your account is created and when content is available. If you need immediate access to training content, contact your training administrator and request a “manual audience refresh” for your profile. Please contact cpplearning@cpp.edu to initiate this request.

If your account is inactive it usually means that HR has not processed activation for your hire or rehire at the campus. Please contact Human Resources on your campus to verify that status of your account.

Once your information is inputted into PeopleSoft and effective start date has begun, it will take anywhere from 24-48 hours for you account to be active in the training platform.